Androidacy, LLC
Last Updated: February 27, 2026
1. Scope and Incorporation
This Returns and Refunds Policy (“Policy”) governs refunds, cancellations, and related remedies in connection with digital subscription services and other paid offerings provided by Androidacy, LLC, a Delaware limited liability company (“Androidacy,” “we,” “us,” or “our”), through the Androidacy website, associated applications, and third-party distribution platforms (collectively, the “Service”). This Policy is supplemental to and incorporated by reference into the Androidacy Terms of Service (“ToS”), available at androidacy.com/terms/. Capitalized terms not defined herein have the meanings ascribed to them in the ToS.
This Policy addresses matters specific to refunds, returns, cancellations, subscription changes, and service credits. All matters not expressly addressed herein, including without limitation account registration, dispute resolution, governing law, limitation of liability, indemnification, privacy, and amendment procedures, are governed exclusively by the ToS. Where any provision of this Policy conflicts with the ToS, the ToS shall control.
2. Nature of Services
Androidacy’s paid offerings consist of digital subscription services and other intangible digital products. These services are delivered electronically and become available to the subscriber immediately upon confirmation of payment by the applicable payment processor. Due to the intangible and immediately delivered nature of these services, no physical product exists to return.
3. General Refund Policy
3.1 Default Policy
All purchases of Androidacy’s paid services are final and non-refundable, except as expressly provided in this Policy or as required by applicable law. Dissatisfaction with the Service, change of mind, or non-use of available features does not constitute grounds for a refund.
3.2 EU and UK Consumer Withdrawal Right
If you are a consumer located in the European Economic Area or the United Kingdom, you have a statutory right to withdraw from a purchase of digital content within fourteen (14) days of the transaction without giving a reason, pursuant to Articles 9 and 16(m) of the Consumer Rights Directive 2011/83/EU (or its UK equivalent).
However, by completing your purchase, you expressly consent to the immediate provision of the digital subscription service and acknowledge that you thereby waive your right of withdrawal once the service has been made available to your account. This consent is obtained as part of the checkout process prior to the completion of payment. If, due to a technical error or processing failure, the service is not made available to your account following payment, your withdrawal right remains intact and you are entitled to a full refund.
3.3 Australian Consumers
Nothing in this Policy excludes, restricts, or modifies any consumer guarantee or right under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). If the Service fails to meet a consumer guarantee, you may be entitled to a remedy as provided under that law. This Section 3.3 prevails over any other provision of this Policy to the extent of any inconsistency.
4. Service Credits
4.1 Service Delivery Failures
Where Androidacy is unable to deliver the purchased Service due to a failure within Androidacy’s systems or infrastructure, Androidacy may, at its sole discretion, apply a service credit extending the subscriber’s active service period by a duration corresponding to the period of unavailability. Service credits are the preferred remedy for such failures and are applied in lieu of refunds where legally permissible.
4.2 Limitations
Service credits shall not be issued where the inability to deliver the Service results from the subscriber’s own actions, third-party service disruptions outside Androidacy’s reasonable control, or circumstances described in Section 5.
4.3 No Precedent
The issuance of a service credit on any occasion does not obligate Androidacy to issue service credits in the future. Each request is evaluated independently on its own facts.
5. Restricted Parties
If Androidacy determines, in its reasonable judgment, that a subscriber is a person or entity prohibited from receiving services under applicable United States law, including without limitation individuals or entities designated on the Specially Designated Nationals and Blocked Persons List (SDN List), the Entity List, or other restricted parties lists administered by OFAC, BIS, or other governmental authorities, Androidacy may immediately suspend or terminate the provision of services without prior notice. Where legally permissible, Androidacy shall notify the subscriber of the basis for such action. No refund, credit, or other compensation shall be owed in such circumstances, to the maximum extent permitted by applicable law.
6. Subscription Changes
6.1 Upgrades
When a subscriber upgrades to a higher-tier subscription plan, the cost of the upgrade shall be prorated based on the remaining term of the current subscription period. The upgraded plan takes effect immediately upon payment of the prorated amount. Upgrades may be initiated at androidacy.com/pricing/.
6.2 Downgrades
When a subscriber downgrades to a lower-tier subscription plan, the downgrade shall take effect at the conclusion of the current billing period. The subscriber retains all benefits of the higher-tier plan until the end of the paid period. No partial refund or credit shall be issued for the difference in plan pricing. Downgrades may be initiated at androidacy.com/pricing/.
6.3 Cancellations
A subscriber may cancel a recurring subscription at any time. Upon cancellation, the subscriber retains access to the Service for the remainder of the current paid billing period. No refund shall be issued for the unused portion of the billing period. Cancellation may be initiated through the subscriber’s account page at androidacy.com/account/ or by contacting cservice@androidacy.com.
7. Auto-Renewal and Renewal Notification
Subscriptions renew automatically at the end of each billing period unless cancelled prior to renewal. The auto-renewal terms, including the renewal price and billing frequency, are disclosed and acknowledged at the point of purchase. For annual subscription plans, Androidacy shall send a renewal notification to the subscriber’s email address on file at least thirty (30) days prior to the renewal date. Failure to cancel prior to renewal constitutes authorization for the renewal charge. Androidacy is not responsible for renewal notifications that are not received due to inaccurate contact information, email filtering, or other circumstances outside Androidacy’s reasonable control.
8. Purchases Through Third-Party Platforms
8.1 Google Play
Purchases made through Google Play are subject to Google Play’s refund policies in addition to this Policy. Refund requests for Google Play purchases must be submitted through Google Play’s refund process. Google’s determination on such requests is final with respect to the payment transaction. Androidacy does not process refunds for purchases made through Google Play and cannot override Google’s refund decisions. Where Google issues a refund for a purchase, Androidacy may immediately revoke or adjust the associated subscription access.
8.2 Other Platforms
Where Androidacy’s paid services are offered through any other third-party distribution platform, refunds for purchases made through that platform are governed by the platform’s applicable refund policies. Subscribers should direct refund requests to the platform through which the purchase was made.
9. Discretionary Refunds
9.1 Authority
In circumstances not otherwise addressed by this Policy, Androidacy may, in its sole discretion, issue a full or partial refund where it determines that doing so is warranted. Such determination may consider the nature of the issue, the duration of service received, the subscriber’s account history, and such other considerations as Androidacy determines to be material.
9.2 Processing
Refunds issued at Androidacy’s discretion shall be processed through the original payment method via Stripe. Where permitted by applicable law, payment processor transaction fees that are not returned to Androidacy by the payment processor may be deducted from the refund amount. For refunds to consumers in the European Economic Area or the United Kingdom, the full amount paid shall be refunded without deduction, in accordance with Article 13 of the Consumer Rights Directive. Upon issuance of any refund, the associated subscription access shall be revoked immediately.
9.3 No Precedent
The issuance of a discretionary refund on any occasion does not obligate Androidacy to issue refunds in the future. Each request is evaluated independently.
10. Requesting a Remedy
Subscribers seeking a refund, service credit, or other remedy under this Policy shall submit a request to cservice@androidacy.com within sixty (60) days of the transaction giving rise to the request, except where applicable law provides a longer period. The request shall include the subscriber’s name and account information, the date and order number of the purchase, and a description of the circumstances giving rise to the request. Androidacy shall acknowledge receipt and provide a substantive response within a reasonable period. Androidacy’s determination shall be subject to the dispute resolution provisions of the ToS.
11. Contact
Questions regarding this Policy should be directed to:
Androidacy, LLC
Email: cservice@androidacy.com
This Policy was last updated on the date indicated above.